What Information Do We Collect?
We collect information from you when you register to use or log into the Website, place an order for services through the Website, respond to communication such as e-mail or participate in other features of our Website.
When registering to use the Website or ordering services from the Website, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit certain unrestricted areas of the Website without providing such information.
- We use IP addresses and session identifiers to analyze trends, to administer the Website, to track user activities, to infer user interests and to otherwise induce, deduce and gather information about individual users and market segments.
How Do We Use Your Information?
We may use the information that we collect from you when you register to use the Website, purchase services from the Website, surf the Website or use certain features of the Website in the following ways:
- To allow us to better serve you in responding to your customer service requests.
- To quickly process your transactions.
- To administer a promotion, survey or other feature of the Website.
Do We Disclose the Information We Collect to Outside Parties?
We generally do not sell to, trade with or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described herein. The term “outside parties” does not include website hosting partners and other parties who assist us in operating our Website, conducting our business or servicing you, so long as those parties agree to keep this information confidential. In the event that we sell our company, or otherwise transfer any assets of our company, we may provide your information to the purchaser so that you may continue the relationship or business with us and our products. We may also release your information when we believe that release is necessary to comply with law, enforce the policies of our Website or protect our or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.
We may contract with third-party service providers to assist us in better understanding the visitors to our Website. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser’s (i.e., Google Chrome or Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you disable cookies, you may not have access to many features that streamline your experience on our Website, and some of our services may not function properly.
Safeguarding Your Personal Information.
We follow generally accepted industry security standards to safeguard and help prevent unauthorized access, maintain data security and correctly use personal identification and financial information. However, no commercial method of information transfer over the Internet or electronic data storage is known to be 100% secure. As a result, we cannot guarantee the absolute security of such information during its transmission or its storage in our systems, and you should always take care to safeguard your personal information.
What Should You Consider Before Clicking on Third Party Links?
What Are My California Privacy Rights?
Under California’s “Shine the Light” law, California residents who provide personal information in obtaining services for personal, family or household use are entitled to request and obtain from us once per calendar year information about the customer information that we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the calendar year previous to such request (e.g. requests made in 2014 will receive information regarding 2013 sharing activities).
To obtain this information from us, please send an email message to privacyp@HearHere.com with “Request for California Privacy Information” in the subject line and in the body of your message. We will then email you the requested information. Not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.